Credit & Collections Clerk

About the role

The Credit & Collections Clerk supports Avery Dennison’s finance function by managing customer credit applications, monitoring overdue accounts, and ensuring accurate receivables administration. The role works closely with sales, customer service, and supply‑chain teams to maintain healthy cash flow and uphold credit policies.

Key responsibilities

• Coordinate with customers, sales, and service teams on credit queries, order releases, and collections.
• Prepare documentation for new credit applications and amendments, perform credit reference checks, and submit master‑data changes.
• Review ageing reports, contact customers for overdue payments, allocate payments, and reconcile bank deposits.
• Facilitate monthly debtors review meetings, drive reduction of bad‑debt provisions, and initiate legal collection when needed.
• Compile customer reconciliations, manage cheque deposits, run monthly debtor statements, and handle incoming customer queries.
• Support credit limit reviews, credit hold processes, and compliance with credit insurance and internal control policies.
• Assist with audit preparation, balance‑sheet reviews, and general deposit allocation.

Required profile

• Experience in credit control, collections, or accounts‑receivable functions.
• Strong communication skills for liaising with customers and internal teams.
• Attention to detail and ability to follow internal approval and filing procedures.
• Capability to produce regular reports and support audit activities.

Required skills