Recruitment & Operations Assistant (Remote)

About the role

We are looking for a proactive, tech‑savvy Recruitment Assistant / Operations Admin to support a growing home‑care agency. The position is fully remote and involves handling high‑volume applicant pipelines, client intake, and day‑to‑day operational tasks while ensuring an excellent client experience.

Key responsibilities

• Manage inbound client inquiries, respond quickly to secure leads, and coordinate intake calls.
• Post job ads on Indeed, maintain active candidate pipelines, screen candidates, and schedule interviews.
• Facilitate onboarding for new caregivers, ensuring all documentation and compliance requirements are met.
• Maintain CRM systems (WellSky for existing clients, WelcomeHome for new clients) and support client‑success activities such as monitoring reviews and collecting feedback.
• Assist with payroll and accounting processes when needed and collaborate closely with team members.

Required profile

• 3‑5 years of experience in recruitment, operations, or administrative support, preferably in healthcare or home‑care.
• Proven ability to manage high‑volume inbound communication and client‑facing interactions.
• Strong organizational and multitasking skills with a tech‑savvy mindset.
• Advanced English communication skills.

Required skills

• Experience with Indeed for job posting and pipeline management.
• Proficiency in CRM systems, specifically WellSky and WelcomeHome.
• Basic knowledge of payroll and accounting processes (preferred).

What we offer

• Full‑time remote work with flexible schedule (8 am‑5 pm or 9 am‑6 pm EST).
• Opportunity to grow within a fast‑moving home‑care agency.
• Collaborative team environment and exposure to multiple operational functions.