Accounts & Administration Assistant (CRM Operations)

About the role

The Accounts & Administration Assistant will support the Finance & Administration department of a leading pre‑press and flexographic printing company. The role combines CRM sales support, invoicing, and general administrative duties to ensure smooth order processing and accurate financial documentation.

Key responsibilities

• Generate and dispatch accurate customer quotes using SAP Business One, verify pricing, discounts and terms.
• Convert approved quotes into sales orders, communicate with Studio and Production teams, and monitor job progress.
• Maintain records of quotes, sales orders and job statuses; prepare routine sales reports.
• Prepare and send customer invoices promptly, file invoices for audit compliance, and assist with account reconciliations.
• Maintain organized dispatch protocols, keep collection logs, and liaise with logistics for service delivery.
• Perform ad‑hoc administrative or accounting tasks as assigned by the supervisor.

Required profile

• Diploma or degree in Accounting, Business Administration, Finance or related field.
• CPA Part II or equivalent (or actively pursuing) is highly desirable.
• 2–3 years of experience in a combined accounting, administration and CRM operations role.
• Hands‑on experience with SAP Business One or a similar ERP system.

Required skills

• SAP Business One