Administration Assistant

About the role

The Administration Assistant will be the first point of contact for clients, visitors and callers at Oya Microcredit Limited. Reporting to the CEO, you will ensure smooth front‑desk operations and provide comprehensive administrative support across the office.

Key responsibilities

• Greet and welcome clients, visitors and guests, managing the front desk efficiently.
• Answer, screen and direct telephone calls and enquiries to the appropriate staff.
• Maintain visitor access logs and ensure professional handling of all arrivals.
• Prepare, format and file letters, reports, correspondence and other administrative documents, both physically and electronically.
• Manage office supplies, monitor stock levels and coordinate replenishment.
• Schedule and coordinate meetings, appointments and office events.
• Liaise with vendors, service providers and external stakeholders.
• Handle confidential company and client information with discretion.
• Support additional administrative tasks as assigned by management.

Required profile

• Bachelor’s degree in a business‑related field.
• Minimum two years of experience in administration, office management, reception or front‑desk roles.
• Proven front‑desk management experience.
• Strong customer service, interpersonal and communication skills.
• Excellent organizational, time‑management and problem‑solving abilities.
• High level of professionalism, integrity and confidentiality.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.
• Proficiency in Microsoft PowerPoint.