Assistant Fiber Technician

About the role

The Assistant Fiber Technician will support lead technicians in installing, maintaining, and repairing fiber optic networks for Fireside Group Ltd. Working on site in Westlands, Nairobi, you will help ensure reliable connectivity for clients while adhering to safety and quality standards.

Key responsibilities

• Assist lead technicians with fiber installation, splicing, testing, and fault restoration.
• Prepare and terminate fiber optic cables and related network equipment.
• Diagnose and resolve fiber network faults within agreed Service Level Agreements.
• Observe health and safety guidelines and maintain quality assurance throughout all tasks.
• Collaborate with other technicians, NOC personnel, and field supervisors, providing timely updates on fault status.
• Prepare and submit job completion reports.
• Educate clients on basic troubleshooting and answer fiber‑optic related queries.

Required profile

• Certificate or Diploma in Telecommunication, Fiber Optics or a related field.
• At least 1 year of experience in a similar fiber‑optic role.
• Basic understanding of fiber network concepts and handling procedures.
• Strong problem‑solving ability and technical aptitude.

Required skills

• Fiber optic cable installation.
• Fiber splicing.
• Operation of optical power meters.
• OTDR (Optical Time Domain Reflectometer) testing.
• Use of light source for fiber testing.
• Fault diagnosis and restoration in fiber networks.
• Termination of network equipment.