Bancassurance Sales Representative (Nairobi)

About the role

SBM Bank is expanding its Bancassurance footprint in Kenya and seeks a dynamic Sales Representative to drive insurance product sales across its Nairobi branches. You will act as the bridge between the bank’s customers and insurance partners, delivering tailored solutions and supporting the bank’s growth objectives.

Key responsibilities

• Drive sales of insurance products within bank branches and specific customer segments.
• Provide comprehensive insurance consultations and solutions to customers.
• Monitor sales performance, analyse results and adjust strategies to meet targets.
• Collaborate with management to design and implement marketing campaigns.
• Ensure compliance with regulatory standards, the Insurance Act and internal policies.
• Support regional teams to guarantee timely execution of insurance business through SBM Bancassurance Intermediary Limited.
• Promote insurance penetration across the customer database and focus on retention.
• Collect premiums, manage refunds and oversee premium placement to avoid revenue leakage.
• Report, track and resolve claims in line with service level agreements.

Required profile

• Entry‑level candidates with up to 12 months of sales or insurance experience.
• Strong understanding of health insurance products, coverage options and exclusions.
• Ability to train and support bank staff and agents on insurance sales.
• Customer‑focused mindset with ethical conduct and transparency.
• Adaptability to changing market conditions and organizational priorities.

Required skills

What we offer

• Opportunity to work with a growing international financial institution.
• Exposure to both banking and insurance sectors.
• Professional development and training in Bancassurance.