Commercial Manager – Business Development

About the role

DHL Express is seeking a Commercial Manager to drive new business opportunities, grow revenue and profit across selected industry sectors in Kenya. You will lead the implementation of strategic plans, manage key client relationships and guide a high‑performing sales team.

Key responsibilities

• Develop and execute business plans to increase sales and market share.
• Monitor economic and market trends, providing analysis and recommendations.
• Identify and evaluate new products, services and partnership opportunities.
• Design cost models and manage market intelligence systems.
• Build strong client relationships and oversee a portfolio of customers through sub‑ordinates and stakeholder forums.
• Lead, coach and coordinate Field Sales Executives, Key Account Executives and Global Executives.
• Collaborate with Service Station teams to ensure seamless customer service.
• Implement high‑impact projects and continuously seek operational improvements.

Required profile

• Minimum 7–8 years experience in trade or distribution channels.
• At least 3 years in country‑level business management.
• Bachelor’s degree in Commerce, Sales & Marketing or a related field.
• Fluent in written and spoken English.

Required skills

• Strong knowledge of MS Office.

What we offer

• Opportunity to shape commercial growth for a global logistics leader.
• Collaborative, inclusive work environment.