Farm Tour Guide

About the role

We are looking for an enthusiastic Farm Tour Guide to lead visitors through our coffee farm, delivering an engaging and informative experience. The role blends hospitality, education and a genuine passion for agriculture, ensuring each guest leaves with a deeper appreciation of coffee production.

Key responsibilities

• Lead engaging and informative tours across farm locations.
• Welcome visitors and provide a warm, professional, and memorable guest experience.
• Learn and confidently communicate the history, operations and agricultural practices of the farm.
• Share knowledge about coffee production and the different products and experiences available to visitors.
• Respond to visitor questions and create an interactive and enjoyable tour experience.
• Facilitate and support events, group visits and other tourism‑related activities.
• Work closely with the wider team to ensure tours and events run smoothly.
• Assist with preparing tour locations and visitor areas before and after tours.
• Identify opportunities to enhance the visitor experience and contribute ideas for improving tours.
• Maintain professional standards of presentation, punctuality, cleanliness and customer service.
• Represent the brand positively when interacting with visitors.
• Continuously develop knowledge of coffee, agriculture, tourism and the products offered by the business.

Required profile

• Entry‑level candidates with at least 2 years of experience in tourism, hospitality or related fields.
• Strong communication skills and a friendly, professional demeanor.
• Interest in coffee production, agriculture and sustainable farming practices.
• Ability to work flexible hours, including weekends and holidays as needed.
• Team‑player attitude with a willingness to collaborate with other staff members.

Required skills