About the role The Workforce Management Scheduler will implement workforce strategies to ensure proper staffing of the call centre, determine staffing levels, adjust schedules, allocate activities, an...

About the role We are looking for a Workforce Management Real‑Time Specialist to join our team in Tatu City and support our Call Center operations. In this role you will monitor real‑time performance,...

About the role The Trainer will be a cornerstone of Rendeavour’s new BPO division, responsible for building the capabilities and culture of a fast‑growing telesales team. You will design and deliver h...

About the role The Supervisor leads the Property Executive (Tele Sales) team and oversees the Research function, ensuring a steady pipeline of high‑quality leads. The role is responsible for productiv...

About the role Service Specialist Supervisor is responsible for leading and motivating a high‑performing customer service team in a call‑center environment, ensuring service quality, productivity and...

About the role The Service Specialist delivers high‑quality customer service to guests in a fast‑paced call‑center environment, handling both inbound and outbound interactions while ensuring accurate...

About the role The Reservations Center Manager leads the call‑center team to deliver exceptional customer service, meet performance targets and drive continuous improvement. Reporting to senior leader...

About the role The BPO Recruiter will be responsible for sourcing, screening, and hiring qualified candidates for our call center operations. The role holder will create a robust pipeline in anticipat...

About the role RenCenter is looking for an energetic, target‑driven Property Executive to join our outbound tele‑calling team at Tatu City. You’ll be the first voice prospective customers hear — spark...

About the role Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up and seeks an experienced Operations Manager to lead the establishment and management of BPO oper...

About the role We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data‑driven stories that provide insights and analysis into our Contact Cen...

About the role The French Eligibility Representative ensures members receive timely access to their healthcare benefits. You will act as the primary point of contact for clients, customers, and intern...

About the role The Customer Service Officer will deliver exceptional front‑line service to Retail Life and Pensions customers, handling inquiries, resolving issues and guiding clients throughout the p...

About the role The Supplier (Customer) Support Associate will join Assent’s Supplier Support team in Eldoret, providing multi‑channel assistance to suppliers and ensuring high‑quality compliance data...

About the role The Customer Support Associate will join Assent’s Support team to obtain declarations and critical compliance information from suppliers in client supply chains. You will communicate wi...

About the role We are looking for a dedicated and customer-focused Customer Service Trainee/Processor to join our team. The role begins with an intensive 6‑8 week training program to equip candidates...

About the role Wing Assistant is developing AI‑enabled workforce solutions for growing businesses. As a Customer Support Representative you will be the first point of contact for customers reaching ou...

About the role As an Operation Customer Expert (Local/Expat) you will monitor and apply client policies to user‑generated content from the Sub‑Saharan African region, ensuring that all posts comply wi...

About the role Social Discovery Group is seeking Companions – remote chat operators who will engage users across its social discovery platforms. You will help reduce loneliness by delivering warm, nat...

About the role We are seeking enthusiastic individuals to join our customer support team in Westlands, Nairobi. As a Bilingual Customer Service Representative you will interact with English‑ and Frenc...