Administrative Coordinator

About the role

We are looking for an Administrative Coordinator to support the Service department at our Mesa, AZ location. The role combines clerical duties, parts handling, and customer interaction to keep service operations running smoothly.

Key responsibilities

• Prepare reports, research and documentation for management and customers.
• Provide general clerical support to the Service Manager and department staff.
• Maintain work orders and monitor work‑in‑progress to meet targets.
• Process service technician time cards and enter data into the system.
• Schedule and administer OEM product update campaigns.
• Prepare and pack parts orders, manage deliveries and operate a service truck.
• Control inventory by collecting stock location orders and printing requests.
• Receive and process customer parts orders via phone or counter, researching parts to resolve issues.

Required profile

• Experience in the heavy‑equipment industry or parts counter preferred.
• Valid driver’s license with a clean driving record.
• Forklift certification or experience.
• Ability to learn company‑specific software and basic computer literacy.

Required skills

• Proficiency with Microsoft Office: Excel, Word, PowerPoint, Teams, Outlook.
• Forklift operation.

What we offer

• Opportunity to work for a global leader in construction and mining equipment.
• Inclusive and diverse workplace focused on sustainability.