Cashier

About the role

The Cashier will support daily cross‑border and local payment operations at Surfin Money Remittance Limited, handling overseas remittances, fund collection, currency exchange and M‑Pay transactions while ensuring accuracy, efficiency and regulatory compliance.

Key responsibilities

• Process daily cross‑border and local payments, including remittances, fund collection, currency exchange and M‑Pay deposits/withdrawals.
• Conduct customer KYC verification and validate identity documents in line with local financial regulations.
• Apply AML and CFT procedures, identify suspicious activity and report anomalies promptly.
• Manage daily cash handling tasks such as counting, authenticity checks, custody and account reconciliation.
• Record all transaction data in the payment system, file vouchers and submit required business reports.
• Provide professional customer consultation, answer queries on payment procedures, fees and timelines, and handle complaints.
• Adhere to Kenya CBK regulatory requirements and company risk‑control standards.
• Assist the team with business sorting, data statistics and other ad‑hoc tasks as assigned.

Required profile

• High school diploma minimum; Bachelor’s degree in Finance, Accounting, Economics or related field preferred.
• Fluent in English; additional languages are a plus.
• 0‑2 years of experience in banking, remittance agencies or mobile‑payment services; fresh graduates accepted.
• Honest, responsible, disciplined with no criminal or adverse financial record.
• Ability to perform repetitive cash‑handling tasks while maintaining high efficiency.

Required skills

• Proficiency in computer operation and office software.
• Experience with business system data entry.
• Basic knowledge of AML, KYC and financial risk‑control procedures.
• Familiarity with cross‑border remittance processes and M‑Pay operations.