Concierge, Facilities and Office Services

About the role

We are seeking an elegant, service‑oriented Concierge to be the first point of contact for guests, clients and staff. The role blends front‑office management, concierge‑level assistance and administrative support, ensuring every interaction reflects the highest standards of professionalism and hospitality.

Key responsibilities

• Welcome visitors, clients, staff and executives with courtesy, maintaining a premium image.
• Keep the reception area immaculate and organized, reflecting a five‑star environment.
• Handle incoming calls, emails and correspondence promptly and accurately.
• Manage visitor sign‑ins, badges and appointment schedules in coordination with Facilities.
• Provide concierge‑style support such as transport arrangements, meeting refreshments and special requests.
• Build relationships with vendors, drivers and service providers to ensure high‑quality experiences.
• Support Facilities with daily administrative tasks, event coordination and inventory management.
• Maintain accurate visitor logs, reports and front‑desk documentation.

Required profile

• Impeccable grooming and professional presentation.
• Strong sense of ownership, discretion and accountability.
• Service‑driven mindset with a passion for excellence.
• Cross‑cultural awareness and ability to work in a multinational environment.
• Flexible, solution‑oriented and able to anticipate needs.

Required skills

• Proficiency with Google Workspace.
• Experience using MacOS.
• Familiarity with hospitality or property‑management systems.