Italian Tour Consultant (Remote)

About the role

We are seeking an Italian‑speaking Tour Consultant to join Africa Safari Trips remotely. In this full‑time position you will design and manage bespoke safari experiences for clients interested in South Africa, Botswana, Namibia and other Southern African destinations.

Key responsibilities

• Handle client inquiries, bookings, itineraries and payments via WhatsApp, email and phone.
• Create personalized safari itineraries tailored to each client’s preferences.
• Prepare invoices and follow up on payments.
• Collect post‑safari feedback, resolve issues and ensure a high level of customer satisfaction.
• Communicate itinerary updates and booking changes before and during travel.
• Support sales targets by contributing to weekly and monthly performance goals.

Required profile

• Diploma or degree in Hospitality, Tourism or a related field.
• Minimum two years of experience in the travel industry, preferably in tour consulting or hotel operations.
• Proven track record selling South African and other Southern African destinations.
• Excellent written and verbal communication skills in Italian and English.
• Strong attention to detail, multitasking ability and a customer‑focused mindset.
• Flexibility to work varied hours when required.

Required skills

• Fluency in Italian (native or near‑native level).
• Proficiency with common communication tools such as WhatsApp, email and phone.

What we offer

• Opportunity to work remotely with a dynamic team of safari experts.
• Competitive compensation based on experience.
• Professional development in African tourism.