Human Resource Business Partner (HRBP)

About the role

Q-Sourcing Servtec, a manpower management solutions firm operating in East Africa (Uganda, Kenya, Tanzania, Rwanda and South Sudan), is looking for a competent, skilled and experienced Human Resource Business Partner to join its team in Kenya. The role provides strategic HR partnering to internal units and external client accounts, covering employee relations, labour compliance, workforce planning, performance management and HR service delivery. It also involves leading a team, driving HR analytics and reporting, monitoring budgets and taking part in client review meetings.

Key responsibilities

• Partner with internal business units and external clients to align HR strategy with business objectives, advise line managers and senior stakeholders, and take part in client review meetings.
• Manage employee relations, disciplinary cases, grievances and investigations in line with Kenyan labour law, and ensure labour compliance, workforce planning and HR risk management.
• Drive performance management, learning initiatives and employee engagement, and provide coaching, talent development and change-management support.
• Lead and develop the HR team, prepare HR reports, analytics and dashboards, and monitor HR budgets.
• Submit reports to stakeholders daily, weekly, monthly and quarterly, and present them to support informed decisions.

Required profile

• Bachelor's degree in HR Management, Business Administration, Industrial Psychology, Organizational Development or a related field.
• Professional HR certification.
• At least 5 years of progressive HR or relevant leadership/advisory experience, including multi-client experience and influence of senior stakeholders.
• Experience in a fast-paced, multi-site or consulting environment is an advantage.

Required skills

• Strong knowledge of Kenyan labour law and employee relations, including disciplinary procedures and investigations.
• Workforce planning, performance management, coaching, talent development and change management.
• HR data reporting, analytics, risk management and business judgement.
• Proficiency in HRIS/ERP systems and Microsoft Office.