ICT Officer (Network Administration)

About the role

Postbank, the savings bank of Kenya Post Office Savings Bank PLC, is recruiting a Network Administrator (ICT Officer, Job Grade PB 7) in Westlands, Nairobi. The role manages the corporate network infrastructure, including firewalls, routers and switches, and covers configuration, maintenance, support, optimization and troubleshooting of network hardware, software and communication links.

Key responsibilities

• Develop, test and review a disaster recovery framework for the Bank's networks, keeping documentation
• Assess near- and long-term network capacity needs with the team lead and prepare network specifications, diagrams and service records
• Perform network administration, including user management, access control and security
• Deploy performance testing methods, report IP traffic and support equipment upgrades
• Manage firewalls, routers, switches, servers, workstations and the Unified Communication and Collaboration System
• Diagnose network problems and outages, and manage security solutions such as firewalls, VPNs and IDS/IPS
• Handle work orders on equipment and connectivity, assist corporate infrastructure servers and back up network configurations
• Maintain Internet and email filtering, monitor the WAN, liaise with service providers and recommend improvements

Required profile

• At least three years of relevant experience at the level of ICT Officer II or in a comparable position
• Bachelor's degree in Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or equivalent
• Certification such as CCNA, CCNP, CISA or CISSP, or equivalent
• Knowledge of operating systems, desktop products and application systems
• Fulfilled the requirements of Chapter Six of the Constitution

Applications are submitted online through the Postbank website by 16 November 2026; only shortlisted candidates are contacted.