Learning and Development Officer

About the role

Safal Group is hiring a full-time Learning and Development Officer in Westlands, Kenya. The role supports line managers and employees in identifying capability needs, designing and delivering learning, developing talent and partnering with HR colleagues.

Key responsibilities

• Support line managers in understanding role requirements, training priorities and capability needs, and run training needs analyses and skills-gap reviews
• Translate needs into a prioritised learning plan, calendar and outcomes, aligned to budgets and business needs
• Advise managers on development approaches such as coaching, mentoring, job exposure and on-the-job practice
• Design or source learning solutions and coordinate and deliver training, workshops and inductions, including in-person and virtual sessions
• Coordinate statutory, regulatory, technical and safety training and keep records of completion and certification
• Follow up Individual Development Plans and support talent reviews, succession actions and early-career programmes
• Partner with HR colleagues on performance cycles, onboarding, engagement and change initiatives, and refer complex employee relations matters to the HR leader
• Maintain learning records, the LMS and learning budgets, and report on activity, expenditure, compliance and outcomes

Required profile

• Bachelor's degree in Human Resource Management, Business Administration, Organisational Psychology or a related discipline
• At least three years of supervisory experience in Learning and Development, covering needs analysis, design, delivery and evaluation
• Experience working with line managers and employees to identify capability needs and implement development solutions
• English and Kiswahili

Required skills

• Proficiency in Microsoft Office
• Ability to work with learning records, data and digital learning systems
• Added advantage: HR Officer, HR generalist or HR Business Partner experience, and LMS or instructional design experience