Operations Engineer

About the role

We are looking for an Operations Engineer to join our Engineering Operations team. In this position you will automate operational workflows, provide second‑level product support, and build custom integrations that serve both internal stakeholders and customers. You will work closely with product, engineering and customer success teams to ensure reliable and scalable operations.

Key responsibilities

• Design, develop and maintain software tools that automate operational procedures.
• Provide second‑level technical support, investigating and resolving escalated issues.
• Implement customer‑requested integrations and automations.
• Perform root‑cause analysis of production incidents and recommend improvements.
• Monitor integrations, reconcile reports and create visualisation tools.
• Collaborate with cross‑functional teams to enhance product value.

Required profile

• Strong problem‑solving mindset with a passion for automation.
• Experience in software development and operational support.
• Ability to work independently and communicate effectively with technical and non‑technical teams.
• Familiarity with modern software development practices and version control systems is a plus.

Required skills