QA and Team Leader - AI Training Data Annotation

About the role

A client of Alinefacility Management is hiring a QA and Team Leader in Nairobi to ensure the accuracy and quality of AI training data. The role supervises annotation teams so they meet productivity, quality and project delivery targets, combining quality assurance, team supervision, coaching, performance monitoring and project coordination.

Key responsibilities

• Conduct quality audits of AI training data to ensure accuracy and compliance with project guidelines.
• Supervise and coordinate annotation teams to achieve quality, productivity and delivery targets.
• Monitor team KPIs, workloads, attendance and overall performance.
• Coach annotators and give timely feedback on quality and performance gaps.
• Coordinate onboarding, refresher training and regular calibration sessions.
• Identify recurring quality issues and implement corrective and improvement measures.
• Prepare and submit reports on team performance, quality, productivity and project progress.
• Collaborate with Project and Operations teams to resolve issues and support project delivery.
• Ensure team members follow project guidelines, processes and quality standards.
• Support workload planning and resource allocation to meet deadlines.
• Escalate significant quality, performance or operational issues to management.

Required profile

• Diploma or Bachelor's degree in Business Administration, IT, Data Management, Operations or a related field.
• At least 2 years of experience in quality assurance, team supervision, data annotation, data labelling, content moderation, customer service, BPO or a related environment.
• Previous experience supervising or leading a team is required.
• Added advantage: experience with AI training data, data annotation or labelling projects.
• Added advantage: experience conducting quality audits, monitoring team KPIs, and coaching, training and performance management.

Required skills

• Proficiency in Microsoft Office or Google Workspace.
• Ability to work with digital tools and project management systems.

The advertised salary is Ksh 30,000. Applications are sent by email to the recruiter; only shortlisted candidates will be contacted, and the deadline is 10 September 2026.