Bakery Supervisor

About the role

The Bakery Supervisor will lead daily bakery operations, ensuring product quality, safety, and efficient workflow. This position reports to the Operations Manager and works closely with branch managers to meet customer demand.

Key responsibilities

• Supervise and coordinate daily bakery production to meet quality and presentation standards.
• Plan production schedules based on demand, stock levels, and operational requirements.
• Allocate duties, monitor performance, and coach bakery staff for productivity.
• Maintain strict compliance with food safety, hygiene, sanitation, and workplace safety regulations.
• Monitor equipment use, cleaning, and maintenance; ensure proper handling of tools.
• Control inventory of raw materials and packaging, conduct stock checks, and manage requisitions.
• Record production, wastage, and stock data accurately.
• Identify and resolve production or quality issues, escalating when necessary.
• Ensure portion control, standard recipes, and cost‑effective ingredient usage.
• Handle customer feedback on bakery products professionally.

Required profile

• Diploma or Certificate in Food Production, Bakery and Pastry, Culinary Arts, Food Science, or a related field.

Required skills

• Knowledge of bakery production techniques.
• Understanding of food safety and hygiene standards.
• Ability to manage stock control and inventory.
• Experience with bakery equipment operation and maintenance.