Business Relationship Trainee

About the role

Hand in Hand Eastern Africa (HiH EA), a registered Public Benefit Organization in Kenya, is recruiting a Business Relationship Trainee (reference HEA BRT-04/2026, 10 posts) to implement community-level programme activities. The role involves mobilising and organising groups, delivering training, facilitating access to credit and supporting enterprise development so that livelihoods are strengthened and programme compliance ensured.

Key responsibilities

• Create awareness of HiH EA's operations in the assigned areas through promotion and outreach.
• Select, identify and recruit potential groups and members according to the operations policy, and mobilise, form and manage groups and their members.
• Collect member personal information and complete registration forms, and train groups on the HiH EA model.
• Appraise members' access to credit, process and disburse loans, and follow up on timely repayment and recovery.
• Provide post-loan extension services and, with the Branch Manager, collaborate with government agencies and local NGOs.
• Represent HiH EA in local development committees and stakeholder forums, and take part in monitoring and evaluation, including data collection and documentation of case studies.
• Maintain quality standards, keep accurate records, and look after assigned assets such as equipment, tools and motorcycles.

Required profile

• Diploma or higher qualification in Community Development, Social Sciences, Agribusiness/Cooperatives, Microfinance, Marketing, Business Management, Administration, Commerce or a related field.
• At least 1 year of relevant experience.
• Understanding of peri-urban and rural development and financing is an added advantage.
• Willingness to work in field-based, rural and peri-urban settings.

Required skills

• Strong interpersonal, public relations and community mobilisation skills.
• Self-driven, reliable, with good planning, organisational and multitasking skills.
• Good verbal and written communication in English and Kiswahili.
• Computer literacy; working knowledge of MS Office is an added advantage.

Candidates apply by sending a cover letter and CV with the position and reference number through the recruitment platform by Wednesday 18 November 2026; only shortlisted candidates will be contacted.