Credit Controller

About the role

A multinational security solutions provider in East Africa, recruited through Summit Recruitment & Search, is looking for an experienced and detail-oriented Credit Controller in Nairobi. The role oversees the collection of debts and ensures timely receipt of customer payments, while maintaining accurate financial records and building positive relationships with internal and external stakeholders.

Key responsibilities

• Oversee timely collection of outstanding debts in line with company credit policies.
• Generate and verify customer invoices and statements for accuracy before distribution.
• Allocate customer receipts to the correct invoices using the Omni system or other tools.
• Prepare monthly reconciliations of customer accounts to spot discrepancies or outstanding balances.
• Train and support Credit Control Assistants and riders, and resolve billing or payment disputes with other departments.
• Enforce credit policies, evaluate credit limits and recommend adjustments.
• Report on outstanding debts, collections and credit profiles to the Credit Control Manager and suggest process improvements.

Required profile

• Degree in accounting, finance, economics or a related field from a recognized university and CPAK.
• At least 4 years of relevant experience in credit control or similar roles.
• Experience in a multi-divisional, multinational environment with cross-functional, multicultural teams.
• Ability to work independently with minimal supervision and to keep confidential information secure.

Required skills

• Proficiency in ERP and accounting software, with in-depth knowledge of applicable tax laws.
• Excellent oral and written communication and strong analytical and problem-solving skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).