Customer Support Representative
TalentPop App
Job description
About the role
TalentPop App is seeking a remote Customer Support Representative who is passionate about helping people and delivering a great experience with every interaction.
Key responsibilities
- Respond to customer inquiries via email, live chat, phone, and social media.
- Assist customers with orders, shipping, returns, and product questions.
- Provide friendly, professional, and solutions‑oriented support.
- Escalate complex issues to the appropriate team when needed.
Required profile
- Strong English proficiency, both written and verbal.
- At least 1 year of remote customer service experience.
- Reliable, organized, and comfortable working independently.
- Personal PC or laptop with minimum 25 Mbps upload/download speed and a quiet workspace.
Required skills
- Familiarity with Gorgias, Zendesk, or Shopify (a plus).
What we offer
- Paid time off.
- Health and dental insurance or a monthly health stipend.
- Permanent work‑from‑home setup.
- Holiday bonuses and annual performance‑based salary increases.
- Career growth opportunities.
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Published 4 weeks ago
Expires 1 month from now
71 views · 0 interested
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