Data Processing Clerk (Movement Operations)

About the role

The Data Processing Clerk supports the Operations Unit by handling travel‑related documentation and maintaining migration data in IOM’s MiMOSA system. Working under the Head of Resource Management and the Senior Operations Assistant, the clerk ensures secure processing of demographic and biographic information for migrants in need of travel assistance.

Key responsibilities

• Record demographic and biographic data in MiMOSA upon receipt of travel documents and notify the Senior Operations Assistant of new requests.
• Securely store and account for travel documents following IOM SOPs, limiting physical file access.
• Dispatch travel documents to field offices, provide logistical assistance, and update the IOM database as required.
• Assist in payment computation, prepare payment requests, and follow up on case registration with the MPA Information Assistant.

Required profile

• University degree in Tours and Travel or related field with at least one year of relevant experience, or high‑school certificate with three years of experience.
• Fluency in English and Kiswahili (oral and written); working knowledge of Somali is desirable.
• Previous experience with NGOs or international organisations and familiarity with movement‑operations databases is an advantage.

Required skills

• Strong computer skills, including MS Word, Excel, Access database and online applications.
• Knowledge of IATA Travel Operations and ability to handle data accurately.