QA Lead / Test Manager

About the role

We are seeking a QA Lead / Test Manager to own end‑to‑end System Integration Testing (SIT) for mobile banking applications and provide quality oversight across the entire programme, including phases delivered by partner organisations.

Key responsibilities

• Own and continuously update the Master Test Strategy as programme understanding evolves.
• Chair daily defect triage, managing defect severity and root‑cause classification.
• Maintain full traceability from source requirements through test cases to defect resolution.
• Deliver weekly status reports with RAG status and top risks to the CTO and Product Owner.
• Lead formal sign‑off against Exit Criteria before User Acceptance Testing (UAT) begins.
• Lead UAT execution across business participants from partner organisations, coordinating via a dedicated UAT Coordinator.
• Provide quality oversight for phases outside direct execution, such as customer experience review, migration, performance/load testing, security penetration testing, compliance checks, environment stabilisation, and go‑live.
• Own selection and ongoing validation of vendor‑sourced specialist roles (security, architecture, code review, performance, DevSecOps).
• Chair a weekly cross‑phase coordination sync with all phase owners.

Required profile

• Proven track record leading QA/test management for digital banking, fintech, or large‑scale financial‑services platforms.
• Experience with concurrent/continuous testing models, testing alongside active development.
• Demonstrated ability to manage both hands‑on execution and cross‑team quality oversight simultaneously.
• Experience managing vendor/contractor relationships for specialist technical roles.

Required skills

• Jira (defect‑tracking and test management administration).
• Test management processes and release governance.
• Security penetration testing concepts.
• Performance and load testing knowledge.
• DevSecOps practices.