Regional Executive Support Officer

About the role

The Regional Executive Support Officer supports the Regional Director and management team of a regional office within the UN system. The role covers executive support, administrative coordination and operational management, with a focus on gathering and analysing data, interpreting rules and proposing process improvements.

Key responsibilities

• Manage the Regional Director's calendar, arrange high-level meetings and visits, and plan travel and missions, including flights, visas, hotels, security clearances and diplomatic protocol.
• Prepare calendars of regional and international conferences and summits, and organise events and receptions with partners.
• Organise meeting logistics, prepare agendas, take minutes and summaries of action, maintain a register of decisions and monitor progress.
• Liaise with internal and external stakeholders, including diplomatic mission representatives and government officials, in line with diplomatic and UN protocol.
• Manage Jira tickets, draft routine correspondence for the Regional Director, and respond to or direct inquiries.
• Develop and streamline standard operating procedures, maintain contact lists and the UNOPS Regional Staff List, and organise training sessions and share lessons learned.
• Support premises management, including lease renewals, asset and facilities management, and vehicle maintenance and repair.
• Monitor contract services such as cleaning, security, taxi and courier, and support green office policies.
• Provide operational security support, keep the Business Continuity Plan up to date and prepare quarterly Security Incident Reports.
• Support the oversight advisor in planning, monitoring and controlling the ORD budget, track expenditure, keep asset records current, and support procurement, event logistics and staff onboarding.

Required profile

• Secondary school diploma in Business Administration, Public Administration, International Relations, Operations Management or another relevant field.
• A Bachelor's or Master's degree in a relevant field is desirable and may substitute for some or all of the required experience.
• Minimum of 4 years of relevant experience with a secondary school diploma, or 2 years with a Bachelor's degree, or 0 years with a Master's degree, in executive-level support, administrative coordination, operational management or program analysis.
• Experience in public relations, diplomatic protocol and communication with senior officials, government representatives and international organisations.
• Proven experience in executive calendar management, high-level travel coordination and minute-taking.
• Experience within the UN system or UNOPS is highly desirable.

Required skills

• Advanced proficiency in Google Workspace and Microsoft Office.
• Digital process tools and familiarity with Jira.