Sales Associate
Itika · Nairobi
Job description
About the role
Join Itika's dynamic retail team in Nairobi's Westlands as a Sales Associate, delivering personalized styling advice and ensuring seamless sales experiences for customers.
Key responsibilities
- Welcome and assist clients with personalized styling and product recommendations.
- Process sales transactions accurately, handling cash, card and mobile money payments.
- Maintain visual merchandising standards and keep stock organized.
- Track inventory, flag low stock items and support restocking activities.
- Build relationships with repeat clients and follow up on their needs.
- Support pop‑up events and in‑store activations.
- Occasionally assist with content capture (photos and videos) for social media.
- Maintain store cleanliness and presentation on a daily basis.
Required profile
- Mid‑level experience with at least two years in retail sales.
- Strong customer‑service orientation and communication skills.
- Ability to work in a fast‑paced environment and handle multiple tasks.
- Attention to detail and reliable attendance.
- Enthusiasm for fashion and product knowledge.
Required skills
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Published 1 month ago
Expires 3 weeks from now
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Itika
Nairobi
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