Administrative Assistant & Call Agent

About the role

The Administrative Assistant & Call Agent will provide essential support to our healthcare operations by handling inbound calls and performing a variety of administrative tasks. This position is fully remote, allowing you to work from a professional environment of your choice while contributing to a dynamic team.

Key responsibilities

• Answer and route incoming calls with professionalism and accuracy.
• Maintain and update customer records, appointment schedules, and correspondence.
• Prepare and process routine documents, reports, and emails.
• Assist sales and customer service teams with follow‑up activities.
• Provide timely information to clients and internal stakeholders.

Required profile

• Fluent spoken and written English.
• Excellent communication and telephone etiquette.
• Strong customer service orientation.
• Good organisational and time‑management abilities.
• Professional, reliable, and self‑motivated.
• Ability to multitask and work independently.
• Reliable internet connection and a suitable remote work setup.

Required skills

• Computer literacy.

What we offer

• Remote work flexibility.
• Competitive monthly salary.
• Opportunity to develop skills in a healthcare environment.