Administrative Assistant – DCP/OA

About the role

The International Trade Centre (ITC) is seeking a proactive Administrative Assistant to support the Africa Regional Director responsible for the East African Community (EAC). Based in Nairobi, you will ensure smooth office operations, manage confidential information, and facilitate communication across the regional office and Geneva‑based teams.

Key responsibilities

• Provide comprehensive office management and administrative support to the Africa Regional Director and the DCP Director.
• Maintain liaison with the Regional Office and other units, monitoring programme schedules and outputs.
• Handle confidential correspondence, draft responses, and prepare briefing materials, reports, and speeches.
• Collect, analyse, and present data for decision‑making, knowledge management, and planning.
• Coordinate meetings, trainings, special projects, and events; attend sessions, take minutes, and follow up on actions.
• Orient new staff to administrative procedures and supervise support staff as needed.
• Manage the Director’s calendar, travel arrangements, and related administrative forms.
• Maintain up‑to‑date paper and electronic filing systems, including rules, regulations, and instructions.

Required profile

• Strong organisational abilities with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Proactive problem‑solver comfortable working in a multicultural environment.
• Flexibility to support a range of administrative tasks and occasional ad‑hoc projects.

Required skills