Branch Supervisor – Mombasa
Java House Africa Ltd · Mombasa
Job description
About the role
Java House Africa Ltd is seeking a Branch Supervisor for its Mombasa location. The role involves overseeing daily operations, managing staff, and ensuring excellent customer service in a fast‑paced café environment.
Key responsibilities
- Review profit and loss statements.
- Handle cash and operate the point‑of‑sale (POS) system.
- Manage front‑of‑house operations and coordinate staff activities.
- Supervise and train team members to maintain service standards.
- Monitor stock and inventory levels.
Required profile
- Degree or diploma in Food & Beverage service or equivalent.
- Clear communication skills in English.
- Minimum two years of front‑of‑house operations or stand‑in manager experience.
- Strong customer service and people‑management knowledge.
- Ability to work under pressure and make quick decisions.
Required skills
- Microsoft Office (MS Suite)
- Point‑of‑sale (POS) system operation
What we offer
- Full‑time employment in a growing hospitality brand.
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Published 1 month ago
Expires 1 week from now
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Java House Africa Ltd
Mombasa
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