Credit Controller

About the role

South B Hospital Ltd is looking for a results‑oriented Credit Controller to join its Finance team. The role focuses on managing the hospital’s accounts receivable, ensuring timely collections from patients, corporate clients and insurers, and supporting cash‑flow stability.

Key responsibilities

• Monitor and manage the hospital’s accounts receivable portfolio, ensuring timely collection of outstanding balances.
• Follow up on overdue accounts with patients, corporate clients, insurance companies and other debtors.
• Prepare regular accounts receivable aging and collection status reports.
• Reconcile customer accounts and resolve billing and payment discrepancies promptly.
• Maintain accurate records of collections, outstanding balances and follow‑up activities.
• Liaise with Billing, Claims, Finance and other departments to resolve account issues.
• Develop and implement collection strategies to minimise debts and improve cash flow.
• Monitor credit limits, payment terms and escalate high‑risk or significantly overdue accounts.
• Support preparation of debt recovery reports and provide recommendations on challenging accounts.
• Ensure compliance with hospital financial policies, procedures and applicable regulations.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field.
• Minimum three years’ experience in credit control, debt collection or accounts receivable, preferably in a hospital or healthcare setting.
• Proven ability to meet collection targets and manage a high‑volume receivables portfolio.
• Strong analytical, negotiation and problem‑solving abilities.
• High level of integrity, attention to detail and ability to work independently under pressure.

Required skills