Executive Housekeeper

About the role

The Luke Hotel, a 182‑bed independent 3‑star property in Westlands, Nairobi, is seeking an Executive Housekeeper to lead its Rooms Division – Housekeeping & Laundry. Reporting to the Executive Assistant Manager, you will be responsible for maintaining high standards of cleanliness, presentation, productivity and cost control across guest rooms, public areas and linen operations.

Key responsibilities

• Manage housekeeping staffing, shift schedules, daily room assignments and manpower deployment according to occupancy.
• Set, communicate and audit cleanliness, room‑presentation and public‑area standards.
• Conduct and enforce inspection routines for rooms, corridors, public areas and back‑of‑house areas.
• Oversee Floor Supervisors, Room Attendants, Public Area Attendants and the Laundry Manager/Supervisor.
• Coordinate closely with Front Office on room status, priority rooms, VIP arrivals, out‑of‑order rooms and turnaround times.
• Supervise laundry production, linen par levels, inventory, losses, replacement cycles and turnaround standards.
• Prepare and control the housekeeping budget, cleaning supplies, guest amenities, uniforms, equipment and departmental purchases.
• Maintain inventory controls for linen, amenities, chemicals, cleaning materials and housekeeping equipment.
• Establish safe chemical‑handling, equipment‑use, hygiene and occupational‑safety practices.
• Recruit, train, coach and evaluate housekeeping staff and supervisors.
• Monitor productivity, room‑cleaning times, absenteeism, overtime and departmental labour cost.
• Coordinate with Engineering on room defects, preventive maintenance and timely closure of maintenance issues.

Required profile

• Diploma or Bachelor’s degree in Hospitality Management, Housekeeping Management or a related field.
• Minimum 5 years of experience in housekeeping operations, including at least 2 years in a supervisory or management role.
• Proven ability to manage staffing, scheduling, inspections and room assignments.
• Strong knowledge of laundry/linen control, inventory management, cleaning chemicals and housekeeping equipment.
• Experience with budgeting, cost‑control, team leadership and inter‑departmental coordination.

Required skills

What we offer

• Competitive salary ranging from KES 90,000 to KES 105,000 per month.
• Leadership role in a mid‑scale hotel with opportunities for professional growth.