Export Sales Admin Coordinator

About the role

The Export Sales Admin Coordinator provides essential administrative and operational support to the export sales team. This role ensures that customer orders, export documentation, shipping arrangements, invoicing, and sales records are processed accurately and on time, acting as a key link between customers, internal departments, and external partners.

Key responsibilities

• Coordinate and process export customer orders from receipt through shipment, maintaining accurate sales orders, proforma invoices, commercial invoices, and packing lists.
• Serve as the primary point of contact for customers regarding order status, documentation, delivery schedules, and routine queries.
• Work closely with logistics, freight forwarders, shipping lines, transporters, and clearing agents to arrange timely shipments and resolve any export‑related issues.
• Ensure all export documentation is complete, accurate, and submitted within required timelines, complying with company procedures and export regulations.
• Collaborate with Finance to guarantee timely and accurate invoicing, verify pricing, quantities, currency, discounts, and freight charges.
• Prepare regular export sales and order status reports, maintaining up‑to‑date sales databases and customer records.

Required profile

• Proven experience in processing export orders and handling export documentation.
• Ability to communicate effectively with international customers and internal teams.
• Familiarity with export compliance requirements and documentation standards.

Required skills