Field Sales Agent – iPOS Platform (Bomet)

About the role

Enduring Technologies Limited (ETL) is expanding its iPOS mobile point‑of‑sale platform across East Africa. As a Field Sales Agent based in Bomet, you will be the primary point of contact for new and existing customers, guiding them through onboarding, training, and ongoing support to ensure successful adoption of the solution.

Key responsibilities

• Identify and engage potential iPOS customers within the assigned geographic area.
• Present the benefits of iPOS, encourage subscriptions, and accurately profile new customers.
• Coordinate with partners and stakeholders to build a strong pipeline and upsell complementary products.
• Install the iPOS platform on customer devices, deliver hands‑on training, and provide regular field support.
• Maintain high customer retention by proactively addressing needs, resolving technical issues, and following up on complaints.
• Document activities, progress, and challenges in clear reports and collaborate with internal iPOS teams.

Required profile

• Mid‑level sales professional with at least 24 months of relevant experience.
• Demonstrated ability to work independently in the field and travel within the assigned area.
• Strong communication skills and a customer‑focused mindset.
• Experience or interest in the agricultural sector and SME market is a plus.

Required skills