Front Desk Assistant

About the role

We are looking for a friendly and organized Front Desk Assistant to be the first point of contact for visitors, customers and suppliers at Freeman Glow Enterprises. The role supports daily office operations and provides basic administrative assistance while delivering professional customer service.

Key responsibilities

• Greet and direct visitors, customers and suppliers in a courteous manner.
• Answer incoming calls, take messages and respond to general inquiries.
• Handle basic information requests about the company, products and services.
• Receive, record, organize and distribute office documents and correspondence.
• Support filing, photocopying, printing, scanning and data entry tasks.
• Assist with scheduling appointments, meetings and other office activities.
• Maintain visitor, appointment and communication logs.
• Help organize delivery notes, supplier documents and simple inventory records.
• Ensure the reception area remains clean, organized and professional.
• Coordinate communication between customers, suppliers, drivers and internal staff.

Required profile

• Diploma in Business Administration, Office Administration, Customer Service, Secretarial Studies or a related field.
• Good verbal and written communication skills.
• Professional and customer‑friendly attitude.
• Basic computer literacy.
• Willingness to learn and grow within the organization.

Required skills

What we offer

• Full‑time, entry‑level position with a clear career development path.
• Competitive monthly salary ranging from KES 15,000 to KES 30,000.
• Supportive work environment in the Westlands area of Nairobi.