Hardware Sales Supervisor – Nairobi

About the role

We are seeking a dynamic Hardware Sales Supervisor to lead our Nairobi Hardware Business Unit, driving sales growth and managing a high‑performing team.

Key responsibilities

• Develop and execute monthly and weekly sales plans to achieve Business Unit targets.
• Monitor sales performance, identify gaps and implement corrective actions.
• Manage slow‑moving inventory through clearance plans, promotions and channel distribution.
• Track sales orders from placement to final delivery, coordinating with warehouse and logistics.
• Monitor accounts receivable, customer credit, collections and overdue accounts.
• Identify and acquire new customers across targeted regions and industries.
• Maintain key customer relationships and uncover cross‑selling opportunities.
• Lead, supervise and develop the sales team, setting targets and monitoring performance.
• Conduct sales meetings, case reviews, product training and coaching.
• Collaborate with other departments to ensure efficient execution of sales and customer‑related activities.

Required profile

• Knowledge of hardware, building materials, tools and labour protection products.
• Understanding of sales channels and sales operations.
• Basic knowledge of customer credit assessment and debt collection.
• Strong skills in customer acquisition, relationship management and cross‑selling.
• Ability to manage order fulfillment and sales processes.
• Proven team leadership, target management and problem‑solving abilities.