Head of Sales

About the role

DHL Kenya is seeking an experienced Head of Sales to define and execute the country’s sales strategy. Reporting to senior leadership, you will drive market acquisition, customer retention and profitability across all logistics services.

Key responsibilities

• Define, cascade and monitor sales objectives aligned with business strategy and financial targets.
• Lead high‑impact initiatives, manage risk and ensure compliance with Group policies.
• Communicate market leadership vision to customers and internal stakeholders.
• Develop and implement acquisition and retention strategies to maximize growth and profit.
• Oversee pricing, product mix and brand portfolio decisions for the country.
• Analyze pipeline data, identify improvement areas and drive sales effectiveness.
• Monitor competitive activity, share best practices and support key customers through cross‑selling.
• Establish processes and infrastructure that enable scalable sales performance.

Required profile

• Master’s degree.
• More than 10 years of senior sales leadership experience, preferably in logistics or related industries.
• Proven track record of delivering sales growth and managing large, complex teams.
• Strong analytical skills and ability to translate market insights into actionable plans.

Required skills