Home Centre Manager – Retail Operations Lead

About the role

Twin Valley Co-op is seeking a hands‑on Home Centre Manager to lead day‑to‑day operations of its Home & Building Solutions department. You will be responsible for delivering an outstanding customer experience while fostering a community‑focused retail environment.

Key responsibilities

• Lead, coach, and support the Home Centre team.
• Oversee daily store operations, merchandising standards, and product presentation.
• Deliver exceptional customer service and ensure a safe, organized work environment.
• Manage staffing activities including recruitment, training, and performance management.
• Monitor inventory levels, pricing, and merchandising effectiveness.
• Support budgeting, financial reporting, and achievement of sales targets.

Required profile

• Minimum 3 years of retail experience.
• Previous leadership or supervisory experience.
• Strong customer service and communication abilities.
• Solid organizational and problem‑solving skills.
• Collaborative, team‑first mindset with a commitment to safety and results.

Required skills

What we offer

• Competitive salary.
• Comprehensive benefits package.
• Employer‑contributed pension plan.
• Ongoing learning and development opportunities.
• A workplace rooted in community and teamwork.