HR Administrative Assistant

About the role

The HR Administrative Assistant will support the delivery of high‑quality care by coordinating schedules, handling documentation, and aligning staff with client needs. Working in a fast‑paced healthcare environment, you will use independent judgment to keep operations running smoothly.

Key responsibilities

• Schedule weekly visits for field staff (nurses, therapists, aides) according to clinical directives and adjust as needed.
• Review insurance authorizations to ensure compliance with approved visit plans.
• Report scheduling issues and client concerns promptly to clinical managers.
• Document and manage employee performance issues such as absenteeism or non‑compliance.
• Collaborate with supervisors to resolve client complaints and maintain service continuity.
• Lead or support internal scheduling projects as directed by management.
• Participate in staff training on documentation procedures aligned with care plans.
• Contribute to quality improvement initiatives and committee activities.
• Perform other administrative or coordination duties as assigned.

Required profile

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
• Minimum three years of experience as an administrative assistant, office manager, program coordinator, or scheduling coordinator, preferably in healthcare.
• Excellent interpersonal, written and verbal communication skills.
• Strong planning, prioritisation, time‑management and problem‑solving abilities.
• Ability to apply sound judgment and make decisions in real‑time situations.
• Professional demeanor with a positive attitude and strong work ethic.

Required skills

• Proficiency in Microsoft Office Suite.