ICT and Data Protection Associate

About the role

The ICT and Data Protection Associate will ensure the reliability, security and effectiveness of Sankore International School’s digital infrastructure. Reporting to the Business Manager, you will maintain connectivity, support servers and devices, manage applications, and guide staff and learners in safe technology use. The role also safeguards personal data in line with Kenya’s Data Protection Act and school safeguarding policies.

Key responsibilities

• Maintain reliable internet connectivity across classrooms, offices and administrative areas.
• Monitor and troubleshoot networks, routers, access points, firewalls and switches.
• Support school servers, backups, shared drives and cloud‑based infrastructure.
• Coordinate with ISPs, vendors and technical contractors to resolve issues promptly.
• Provide first‑line ICT support to staff, learners and administrators.
• Configure, track and maintain laptops, tablets, printers, projectors, smart boards and phones.
• Manage device inventories, asset tagging, repair logs and safe disposal.
• Assist with data protection duties, ensuring lawful, fair and transparent processing of personal data.
• Promote safeguarding‑aware digital practices throughout the school.

Required profile

• Experience providing ICT support in an educational or similar environment.
• Familiarity with Kenya’s Data Protection Act and school safeguarding guidelines.
• Ability to work collaboratively with teachers, administrators and external vendors.

Required skills

• Network troubleshooting (routers, firewalls, switches, access points).
• Server administration and backup management.
• Cloud infrastructure management (shared drives, cloud services).
• Device configuration and inventory management (laptops, tablets, printers, smart boards).
• Data protection compliance (Kenya Data Protection Act).