Key Account Manager – Phone (Full Time)

About the role

The Key Account Manager – Phone will act as a primary external representative for Jumia, building and maintaining relationships with top‑tier brands and distributors. You will drive sales growth, expand the product assortment, and promote Jumia’s advertising services within the phone category.

Key responsibilities

• Build and maintain strong, long‑lasting relationships with C‑level executives and account managers of top brands and distributors.
• Develop and execute strategic plans to drive sales growth and maximize revenue across the portfolio.
• Lead acquisition of high‑potential brands and large distributors to enrich Jumia’s assortment.
• Promote and sell Jumia’s advertising and visibility services to partners.
• Collaborate with marketing and commercial planning teams to create tailored promotional campaigns.
• Analyze sales performance and market data to identify growth opportunities.
• Negotiate win‑win agreements and long‑term partnerships.
• Coordinate closely with internal teams (merchandising, operations, logistics) to ensure flawless execution.

Required profile

• Minimum 3 years of experience in the phone or retail category with strong market knowledge.
• Graduate of a top‑tier business or engineering school (top 5 in country or internationally recognized equivalent).
• Proven commercial acumen and a track record of delivering business results.
• Solid analytical skills with ability to interpret complex data and define actionable strategies.
• Fluent in English with excellent written and verbal communication.

Required skills

• MS Office
• Google Workspace
• CRM or relationship‑management tools

What we offer

• A unique experience in an entrepreneurial yet structured environment.
• Opportunity to have a strong impact on building the African e‑commerce sector.
• Being part of a highly professional and dynamic team.
• Significant personal and professional growth with a long‑term objective to train future leaders.