Manager Group Card Compliance

About the role

The Manager Group Card Compliance will lead KCB Group’s card compliance function across Kenya and its subsidiaries, ensuring adherence to Visa, MasterCard and emerging card scheme requirements. This senior position oversees investigations, cost management and regulatory reporting while supporting the bank’s expansion into new markets.

Key responsibilities

• Provide oversight to all card stakeholders for operationalising new and emerging card scheme requirements.
• Lead investigations of suspected non‑compliance and restore compliance where needed.
• Serve as the primary contact for Visa, MasterCard and UPI on compliance matters and update global compliance teams.
• Manage cost‑related cases raised by card schemes and review scheme invoices to minimise penalties.
• Represent the bank in operational risk and compliance review meetings with card scheme representatives.
• Champion implementation of scheme rules, including embedding PCI DSS standards in bank systems.
• Track and close audit issues in collaboration with card business units.
• Advise on Payment Service Provider compliance and standardise card compliance processes across the group.
• Ensure accurate MIS reporting and operationalise new reporting standards.

Required profile

• Bachelor’s degree in a related field; Master’s degree preferred.
• Risk/Compliance certifications (e.g., Visa/MasterCard scheme certification, AML/CFT).
• Minimum 5 years total experience, including at least 3 years in card scheme regulatory compliance, 3 years in risk management, and 2 years in AML/CFT & KYC compliance.
• Proven stakeholder management and card operations experience.

Required skills

• PCI DSS implementation
• Risk analysis
• Fraud risk assessment