Medical Claims Analyst
Fidelity Shield Insurance · Nairobi
Job description
About the role
The Medical Claims Analyst will review and adjudicate medical claims while monitoring quality control processes. The role requires a bachelor’s degree or diploma in Nursing, Clinical Medicine or Healthcare Management, strong knowledge of medical coding, and extensive experience in health‑insurance claims adjudication.
Key responsibilities
- Review and assess medical claims for accuracy, completeness, and eligibility based on policy terms, medical guidelines, and coding systems.
- Attend to providers, specialists and customer queries, determine requirements, answer inquiries, resolve problems, and ensure good service.
- Adjudicate inpatient and outpatient medical claims while verifying the accuracy of information provided.
- Oversee quality control processes and claims assessment, adjudication, payment, and communication.
- Monitor the quality of services provided by third‑party vendors to ensure contractual obligations and service standards are met.
Required profile
- Bachelor’s degree or Diploma in Nursing, Clinical Medicine, or Healthcare Management.
- At least 7 years of experience in health‑insurance claims adjudication.
- Minimum 2 years of experience in quality assurance within a health‑insurance environment.
- Strong background in medical claims assessment, medical terminology, and coding (ICD‑10, CPT, HCPCS).
Required skills
- ICD‑10 coding
- CPT coding
- HCPCS coding
- Medical terminology
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Published 1 day ago
Expires 1 month from now
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Fidelity Shield Insurance
Nairobi
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