Medical Doctor – Clinical Lead for Digital Health Pilot

About the role

This is a full-time, on-site Medical Doctor role based in Nairobi County, Kenya. The Medical Doctor will provide direct patient care, including clinical assessment, diagnosis, treatment planning, and follow‑up in accordance with local clinical guidelines and best practices.

Key responsibilities

• Approve the clinical content, triage rules and emergency‑escalation rules the technology works within, and review them on a schedule.
• Test the tool before launch in English and Swahili, and decide whether it is safe to release.
• Review a sample of conversations every week, log errors and near misses, and stop the service if a safety rule is breached.
• Supervise the Telehealth Doctors and the Clinical Pharmacist, and sign off on diagnoses and prescriptions that fall to your team.
• Set referral pathways to facilities, pharmacies and emergency care.
• Work with counsel on licensing, consent, record‑keeping and data‑protection requirements.
• Report adverse events and safety findings to the board and, where required, to the regulators.

Required profile

• Valid medical degree (MBChB or equivalent) from a recognized institution and full registration with the appropriate medical board or council in Kenya.
• Demonstrated clinical experience in primary care, internal medicine, or a relevant specialty, with strong skills in patient assessment, diagnosis, and treatment.
• Proficiency in maintaining accurate clinical documentation, using electronic medical records, and adhering to evidence‑based clinical guidelines and protocols.
• Strong communication and interpersonal skills, with the ability to explain medical information clearly, work in multidisciplinary teams, and interact respectfully with diverse populations.
• Commitment to ethical medical practice, patient confidentiality, and compliance with local health regulations and organizational policies.
• Ability to manage multiple cases, prioritize tasks in a busy clinical environment, and exercise sound clinical judgment under pressure.
• Experience with occupational health, workplace wellness programs, or corporate healthcare services is an advantage.
• Interest in or familiarity with technology‑driven health solutions, data‑informed decision‑making, or innovation in healthcare delivery is beneficial.
• Helpful but not required: public‑health experience, work with Social Health Authority claims, familiarity with medicine traceability and the Pharmacy and Poisons Board's standards.

Required skills

• Electronic Medical Records (EMR) systems