Office Administrator – Entry Level

About the role

We are looking for a bright, detail‑oriented Office Administrator to join our printing and packaging business in Nairobi. This entry‑level position is ideal for a recent graduate eager to learn order processing, job‑card management and customer coordination, with a clear path toward a senior sales role.

Key responsibilities

• Process customer orders accurately and promptly.
• Create and manage production job cards.
• Coordinate order schedules and deliveries with customers and internal teams.
• Respond to customer emails and queries in a professional manner.
• Enter and maintain data in the company’s ERP system.
• Perform basic data analysis and reporting in Excel.
• Liaise between customers, production, and logistics to ensure smooth fulfillment.
• Maintain organized records of orders, job cards, and communications.
• Support the sales and customer‑service teams with administrative tasks.

Required profile

• Bachelor’s degree (or equivalent) in any discipline with strong academic performance.
• Excellent written communication and a customer‑service mindset.
• Strong attention to detail, accuracy and organizational skills.
• Ability to work under supervision initially and grow into greater responsibility.
• Fast learner, proactive, reliable and professional when dealing with customers.

Required skills

• Proficient use of Microsoft Excel (formulas, basic analysis, data entry).
• Comfortable learning and working within an ERP system.