Office Manager & Operations Coordinator

About the role

Uliza Group is seeking a highly organised and proactive Office Manager & Operations Coordinator to ensure the smooth running of its Nairobi office and to coordinate daily activities across its events and business divisions. The role acts as the central hub for task assignment, follow‑up and timely completion, supporting both internal teams and external customers.

Key responsibilities

• Oversee day‑to‑day office operations, maintain cleanliness, supplies and equipment.
• Manage office records, attendance, and compliance with company policies.
• Coordinate meetings, appointments and internal activities.
• Serve as the main liaison between Business Development, Customer Success, Logistics, Design, Warehouse, Accounts and other departments.
• Track customer orders from confirmation through production, dispatch and delivery.
• Support sales and customer service teams by monitoring CRM updates, leads and quotations.
• Identify operational challenges and recommend process improvements.

Required profile

• Entry‑level candidate with up to two years of relevant experience.
• Highly organised, proactive, honest and responsible.
• Strong communication and coordination abilities.
• Ability to work independently and as part of a multidisciplinary team.

Required skills