Operator, Operations Documentation & Records Management

About the role

We are seeking a meticulous Operator to manage operations documentation, records, and administrative tasks for our logistics activities in Nairobi. You will ensure that customer and supplier accounts are accurately processed and that all files are maintained in compliance with company policies.

Key responsibilities

• Process opening of customer and supplier accounts in the approved system.
• Act as alternative super‑user for SPOT, EDOC and SARISSA systems.
• Maintain and update ANT files in the TMS, including file opening, printing, updating and tracking procedures.
• Manage invoice creation, drafting and dispatch for both customers and suppliers using SARISSA and related workflows.
• Oversee physical and online archiving of all ANT files, coordinating with file operators and supervisors.
• Support administrative requirements of the ANT facilities, including office supplies, service provider coordination, and petty‑cash activities.
• Keep management informed of staff and facility needs to ensure smooth operations.

Required profile

• Diploma in Business Management.
• Minimum 3 years of experience in finance and financial systems.

Required skills

• Proficiency with SPOT system.
• Experience using EDOC platform.
• Knowledge of SARISSA workflow.
• Familiarity with COMONE and CRM tools.
• Understanding of TMS (Transportation Management System) processes.

What we offer

• Full‑time position in a dynamic logistics environment.
• Opportunities for professional growth within a regional logistics leader.