Partnership Associate

About the role

The Partnerships Associate will support the management of Chancen Kenya’s portfolio of partner educational institutions (PEIs). Working closely with the Partnership Manager, you will help build and maintain strong relationships with existing partners while identifying new collaboration opportunities. The role involves ensuring the integrity and sustainability of the Income Share Agreement (ISA) investments through diligent monitoring and data‑driven insights.

Key responsibilities

• Assist the Partnership Manager in nurturing long‑term relationships with current PEIs and exploring new partnership opportunities.
• Support the development, formalisation, and administration of partnership agreements and contracts.
• Contribute to regular evaluation of partnerships to ensure alignment with Chancen’s vision and strategic goals.
• Create structured engagement plans for each PEI, defining monthly and quarterly touchpoints, performance reviews and improvement actions.
• Monitor progress against partnership agreements, ensuring PEIs meet service level agreements, reporting deadlines and system usage requirements.
• Maintain and update the partner dashboard and tracker with 100 % accuracy, complying with monthly reporting standards.
• Analyse data to identify trends, process‑improvement opportunities and growth prospects for the partnership portfolio.
• Prepare clear, actionable reports on pipeline, target progress and key performance indicators for internal stakeholders.
• Provide ongoing support to PEI staff on system usage, escalations and updates.

Required profile

• Professional with strong analytical abilities and a proactive, independent work style.
• Excellent communication skills for engaging with educational partners and internal teams.
• Detail‑oriented with a focus on data accuracy and compliance.
• Ability to manage multiple partners and deadlines simultaneously.

Required skills