Receptionist – Front Desk & Online Sales Support

About the role

We are looking for a professional Receptionist to be the first point of contact for our clients and visitors. The role combines traditional front‑desk duties with active online sales and marketing support, helping to drive client engagement and promote our recruitment services.

Key responsibilities

• Welcome and assist walk‑in clients with a courteous and professional demeanor.
• Answer, direct and manage incoming phone calls.
• Schedule appointments, interviews and maintain an organized calendar.
• Register job applicants, verify documentation and keep accurate visitor logs.
• Maintain a clean, tidy and presentable reception area.
• Handle incoming and outgoing correspondence and perform general administrative filing.
• Respond promptly to inquiries on WhatsApp, Facebook, Instagram, TikTok and email.
• Convert online inquiries into office visits, applications or sales and follow up with potential clients.
• Promote available overseas job opportunities and HR services through digital channels.

Required profile

• Entry‑level candidates with at least 2 years of relevant experience.
• Strong communication skills and a friendly, customer‑focused attitude.
• Ability to multitask and manage both front‑desk and online responsibilities efficiently.
• High level of organization and attention to detail.

Required skills

• WhatsApp
• Facebook
• Instagram
• TikTok
• Email communication

What we offer

• Competitive monthly salary ranging from KES 15,000 to KES 30,000.
• Full‑time permanent position.
• Opportunity to work in a dynamic recruitment environment with growth potential.