Receptionist – Front Office & Administrative Support

About the role

We are looking for a professional Receptionist to manage the front‑office and provide essential administrative support. The role ensures a welcoming environment for visitors and smooth communication flow within the organization.

Key responsibilities

• Greet and receive visitors courteously, directing them to the appropriate personnel.
• Answer telephone calls, respond to enquiries and route calls to relevant departments.
• Issue, record, reconcile and manage stationery supplies.
• Sign out cheques to suppliers following established procedures.
• Maintain accurate administrative records and ensure proper filing of documents.
• Support general office administration and facilitate internal and external communication.
• Assist the CEO with hospitality requirements, including preparing and serving refreshments.
• Perform additional administrative and hospitality duties as assigned.

Required profile

• Diploma in Business Administration, Office Administration, Secretarial Studies or related field.
• 3‑5 years of experience in reception, office management or similar administrative roles.
• Strong telephone etiquette and customer service orientation.
• High level of integrity, confidentiality and professionalism.
• Ability to multitask, prioritize and work with minimal supervision.
• Experience in corporate, NGO or professional office environments is an advantage.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.