Receptionist – Front Office Support

About the role

We are seeking a professional receptionist to be the first point of contact for visitors and clients at our Westlands office. The role involves handling calls, managing correspondence, and supporting general administrative tasks in a fast‑paced manufacturing environment.

Key responsibilities

• Welcome and professionally receive visitors and clients.
• Answer, direct and manage incoming telephone calls.
• Respond to emails and general inquiries.
• Maintain a neat, organized reception area.
• Receive, sort and distribute correspondence and documents.
• Schedule appointments and keep the reception diary up to date.
• Provide accurate information to clients and visitors.
• Assist with general administrative duties and maintain proper records and filing.

Required profile

• Diploma or Certificate in Front Office, Hospitality, Business Administration or a related field.
• Previous receptionist or customer‑service experience is an advantage.
• Strong communication and interpersonal skills.
• Good computer skills, including Microsoft Office.
• Professional appearance and telephone etiquette.
• Excellent organizational and multitasking abilities.
• Willingness to work along Mombasa Road.